Last Updated: October 30, 2026

This website (www.csmt-agri.com) is operated by CSMT Pte. Ltd., a private limited company incorporated in Singapore (UEN 201803625H), registered office: 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore 068914 (“CSMT Agri”, “CSMT”, “we”, “our”, or “us”). CSMT values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, communicate with us, or use our services.

By accessing or using the CSMT Agri website, you agree to the practices described in this Privacy Policy.

Scope of This Policy

This Privacy Policy applies to all visitors, customers, business partners, and prospective clients who interact with CSMT Agri through our website, email communications, contact forms, or other online services. It covers information collected directly from you as well as information collected automatically through the use of our website.

Personal Information

Personal information refers to any data that can directly or indirectly identify an individual. This may include your name, contact details, company information, email address, phone number, postal address, demographic details, preferences, and technical information such as IP address and browser type.

Collection of Information

CSMT Agri collects personal information when you voluntarily provide it to us. This typically occurs when you submit an inquiry through our contact forms, request product or service information, subscribe to newsletters, request demonstrations, participate in surveys, or seek technical support.

In addition, certain information is collected automatically when you visit our website. This includes technical and usage data such as your IP address, device type, browser information, pages visited, and time spent on the site. This data helps us understand how visitors use our website and allows us to improve performance, security, and user experience.

Your information may be stored in identifiable form or in aggregated form, where individual users cannot be identified.

Use of Information

CSMT Agri uses personal information strictly for legitimate business purposes. This includes responding to inquiries, processing service requests, confirming registrations, sending relevant updates or newsletters, conducting surveys, improving products and services, and providing customer and after-sales support.

We may also use information to develop and test new solutions, enhance website functionality, and comply with legal or regulatory obligations. CSMT Agri does not use personal information for unsolicited commercial marketing, nor do we sell or rent personal data to third parties.

Information Sharing and Disclosure

Personal information may be shared within CSMT Agri and, where necessary, with our parent company, affiliates, or authorized service providers who assist us in operating our website or delivering services. These service providers currently include our website hosting provider, our email service provider, and our email marketing platform (Brevo), which process data on our behalf and under our instructions. Such sharing occurs only when it is required for business operations and subject to appropriate confidentiality and data protection safeguards.

We may disclose personal information when required by law, regulation, or legal process, or when disclosure is necessary to protect the rights, safety, or property of CSMT Agri or others.

Data Security

CSMT Agri implements reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. While we strive to safeguard your data, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Your Rights

You have the right to access, correct, update, or request deletion of your personal information, subject to applicable laws. You may also withdraw your consent for certain data processing activities at any time. Requests related to personal data can be made by contacting us at sales@csmt-agri.com.

Personal Data Protection Act (Singapore)

CSMT Pte. Ltd. processes personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA) and, where applicable to visitors from the European Economic Area, the General Data Protection Regulation (GDPR). In accordance with the PDPA, CSMT has appointed a Data Protection Officer who can be contacted at sales@csmt-agri.com for any question, access or correction request, or complaint relating to personal data.

Cookies

Our website uses cookies to enhance functionality and improve your browsing experience. Cookies are small text files stored on your device that collect non-personal technical information such as browser type and operating system. You may configure your browser to accept or reject cookies; however, disabling cookies may limit certain features of the website.

Links to Other Websites

The CSMT Agri website may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy practices. Users are encouraged to review the privacy policies of any external websites they visit.

International Data Transfers

Your information may be processed or stored in countries outside your country of residence. In such cases, CSMT Agri ensures that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

Changes to This Privacy Policy

CSMT Agri reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date to reflect the most current version.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at sales@csmt-agri.com.